Refund Policy

Luxora House – Refunds & Cancellations

All Sales Final

Due to the custom and digital nature of our work, all payments for services, templates, and concierge memberships are non-refundable.

Project Adjustments

If issues arise during your project, we will work with you to find solutions within the agreed scope of work. Additional requests may incur fees.

Client Responsibility

Clients must provide accurate, timely information and access needed to complete services. Delays or inaccuracies caused by the client are not grounds for a refund.